Privacy Policy
At Oria we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect when you use our site, how we use and store that information, and the choices available to you. The goal is to give clear, practical information about privacy in everyday terms.
Types of data we collect
Personal data
When you register an account or contact us we may collect personal details such as your name, date of birth, address, email address and phone number. We also collect identity documents when verification is required and any information you provide when you communicate with customer support.
Technical data
We collect technical information about your device and connection, including IP address, browser type, device identifiers, operating system, and log information. This helps us keep the site secure and ensures a smooth experience on mobile and desktop.
Transactional data
Transactional data covers deposits, withdrawals, wagers, game activity, payment method details and other information about your play and transactions. We store this data to process payments, resolve disputes and comply with applicable obligations.
How we use your information
We use personal, technical and transactional data to operate your account, process payments, provide customer support, detect and prevent fraud, comply with legal obligations and improve our services. We may also use aggregated or anonymised data for analytics and performance monitoring.
Data protection and storage
We use industry-standard technical and organisational measures to protect your information from unauthorised access and disclosure. Access to personal data is restricted to authorised personnel and third parties acting on our behalf. We retain information only as long as necessary for the purposes described, or to meet legal or regulatory obligations.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support login sessions, measure site performance and personalise content. You can manage cookie preferences through your browser or in the cookie settings on our site. Disabling some cookies may affect functionality.
Your rights
You have rights in relation to your personal data, including the right to request access, correction, deletion, restriction of processing and to object to certain processing. You may also request a copy of data you provided in a structured, commonly used format when applicable.
Access, correction and deletion
To exercise your rights, contact our support team at [email protected]. Before fulfilling requests we may need to verify your identity to protect your account. Certain requests may be limited if we are required to retain information for legal or operational reasons.
Information sharing and third parties
We may share data with service providers who support operations, such as payment processors, identity verifiers, hosting providers and analytics partners. We may also disclose information to comply with legal obligations or to protect against fraud and abuse. We take steps to ensure third parties handle your data securely and only for permitted purposes.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on our site and, where appropriate, communicated directly. Please check this page periodically for the latest information.