Privacy, and Data Policy

Protecting player privacy is a core commitment for Oria; we explain how user data is collected, used and safeguarded on this page. The following policy describes the categories of information we process, the purposes for processing, the technical and organisational measures we apply to protect personal data, and the choices available to users regarding their information. Our goal is to be transparent about data handling so that players understand their rights and how to contact us about privacy concerns.

Types of data we collect

Personal data covers identity and contact details provided during registration, such as full name, date of birth, address, email and phone number. Technical data includes device identifiers, IP addresses, browser and operating system details, and interaction logs. Transactional records encompass deposits, withdrawals, bet history, game outcomes and payment method details. We also process information submitted for identity verification and responsible gaming checks.

How we use information

Information is processed to create and manage player accounts, to verify identity and age, and to fulfil contractual obligations related to gameplay and payments. Data is used to prevent fraud, detect suspicious activity, enforce self-exclusion and limit settings, and to comply with legal and regulatory obligations. Aggregated and anonymised data may be used for statistical analysis and internal risk management - these datasets do not identify individual players.

Data protection and security practices

Technical safeguards

Encryption is applied to sensitive data in transit and at rest using industry-standard protocols such as TLS for web traffic. Access to production systems is restricted by role-based controls and multi-factor authentication for authorised personnel. Regular security assessments, patching and monitoring are performed to detect and address vulnerabilities.

Organisational measures

Staff access to personal data is limited to what is necessary for job functions and subject to confidentiality obligations. Third-party providers are selected after due diligence and contractual commitments require them to maintain appropriate security measures. Retention schedules are implemented so we keep data only as long as needed for legitimate purposes and legal requirements.

Cookies and tracking technologies

Cookies and similar technologies are used to enable site functionality, maintain sessions and store user preferences. Analytics cookies help us understand site performance and usage patterns. Third-party cookies may be used by service providers for payment processing, fraud prevention and analytics. Users may manage cookie preferences through their browser settings or via available in-site controls.

User rights regarding personal data

Access and correction

Individuals may request access to personal data we hold about them and ask for inaccurate information to be corrected. Requests can be submitted via our designated privacy contact channels and will be handled within applicable timeframes.

Deletion, restriction and portability

Subject to legal and regulatory constraints, users may request deletion or restriction of processing and may obtain a copy of personal data in a portable format. Requests that conflict with retention obligations or fraud investigations may be limited.

Consent and complaints

Consent may be withdrawn where processing is based on consent; withdrawal does not affect processing already lawfully completed. Complaints about our handling of personal data can be raised with our privacy contact or with the relevant supervisory authority.

Data sharing and third parties

We share personal data with service providers necessary to operate our services, including payment processors, identity verification vendors, fraud prevention agencies and hosting partners. Disclosure may also occur to comply with legal obligations, to respond to lawful requests from authorities, or to protect rights and safety. Contracts govern third-party processing to ensure data protection standards are upheld.

Updates to this privacy policy

Policy updates may be published to reflect changes in legal requirements, business practices or technologies. When material changes occur, notice will be provided through the site or via direct communication. Continued use of our services after updates constitutes acceptance of the revised policy.