Terms of Use

This page sets out the rules that govern use of Oria’s platform. It explains the relationship between us and our users, the main responsibilities that apply to accounts, and how we handle deposits, withdrawals, promotions and disputes. By using our services you agree to these terms and any additional rules published in your account or on the site.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Keep your password secure and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we suspect fraud, abuse, money laundering or any breach of these terms.

Account security

Do not share login details or allow others to access your account. We may require you to change passwords or take other security steps at any time. You must ensure that information you provide is accurate and up to date.

Verification and KYC

Account verification is required before certain actions, including withdrawals. We may ask for identity documents, proof of address or other information to meet legal obligations and to protect both you and Oria.

Eligibility requirements

Accounts are personal and nominative. You must be at least 18 years old to register and you must be legally permitted to gamble in your place of residence. Only one account per person is permitted unless otherwise authorised by us. Access from jurisdictions where our services are not permitted is not allowed.

Acceptable platform use

Use of the platform must be lawful and honest. Prohibited activity includes fraud, collusion, the use of automated bots, chargebacks intended to reverse legitimate transactions, and any form of bonus abuse. We reserve the right to restrict, suspend or close accounts that breach these rules.

General bonus and promotion rules

Promotions and bonuses are available only to registered, verified accounts and are subject to specific terms. Each offer may include eligibility criteria, wagering rules, game restrictions and time limits. Where terms apply to a promotion they will be published with that promotion or inside your account. If not explicitly stated, conditions may vary depending on the promotion.

Deposits and withdrawals

We accept payment methods listed in the cashier section of the site. A default weekly deposit limit of 200 EUR applies; you can request changes to this limit through your account settings. Withdrawals are subject to verification and security checks and may require supporting documents. Processing times depend on the chosen payment method and verification status.

Dispute resolution

If you have a dispute, contact our support team so we can investigate. We will acknowledge and review any complaint and respond with our findings. If we cannot reach an agreement, details of our formal complaints process are available in the Help section of the site.

Updates to these terms and conditions

We may update these terms to reflect changes in the service, legal requirements or business operations. Material changes will be posted on the site and may be notified to you. Continued use of Oria after changes are published constitutes acceptance of the updated terms.